Introducing VoIP for medical offices.An all in one VoIP & networking system to help you run your medical practice, hospital, or organization more effectively.
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Futureproof your communications with a scalable, flexible system.
Amida Care is one of the US’ largest health care plans. They had an aging platform at risk of crippling downtime. We set them up with a new solution able to grow with them, and installed it in a single weekend with no downtime. Learn how.
Made to grow with you.Whether you’re running a 10-person medical practice or a 200-person hospital, staying in touch with your staff through clear and fast communication is necessary to maintain success. Communication throughout your office is important, but so is patient retention. Our iConntect RX™ platform can manage both for you. iConnect RX™ features all the following benefits: patient appointment reminders, after-hours physician notification, patient call queuing with real-time statistics, EMR/HER software integration, mobile nursing, telemedicine/remote patient, and networking of remote offices. We offer the best phone systems for doctors offices, medical offices, & hospitals. So whether you’re looking for a simple phone system for your medical office, or a fully-integrated, robust VoIP system, we can help.
An all in one VoIP solution for medical offices.
Looking for medical practice VoIP solution for your organization? We believe that when it comes to phone systems, networking & VoIP solutions, one size doesn’t fit all. That’s why we created iConntect RX™. It includes everything you need to run an effective phone system at your medical office or hospital.
Patient appointment reminders.Improve scheduling and eliminate no shows with automated appointment reminders without the need for an additional service.
After-hours physician notification.Eliminate the need for answering services with after-hours emergency notification. Patients can leave messages on the regular office line, which can be forwarded to the on call doctor. Time limits and notification hierarchies ensure someone will always get the call!
Patient call queuing with real-time statistics.Track the number of patients on hold on your phone system in real time to better deploy scheduling resources and eliminate hang-ups to increase patient visits and avoid dissatisfaction. Historical data can also be tracked to help you plan ahead.
EMR/HER software integration.Fully integrate telecommunications systems with EHR and EMR software. Click to call features can turn documents and records into contact sheets that connect staff with patients, other offices, labs, and more.
Mobile nursing w/ instant message.Staff can be connected from anywhere using Wi-Fi as well as cellular connectivity to make and receive office calls, as well as chat between employees.
Telemedicine/remote patient.Our advanced video and collaboration technologies help you deliver remote care, diagnosis and treatment seamlessly and securely. Empowers patients and care teams to reach beyond traditional boundaries for better outcomes.
HIPAA compliant.Our VoIP solution is HIPAA compliant & secure, so your patient’s information remains protected.
Networking of remote offices.Networking locations allows for centralized scheduling and reception and eliminates the need for multiple office numbers.
Incredible support.We’ll be here for you every step of the way to help set up, manage, and maintain your system for the life of your business.
iConnectRX™ standard features:
- Patient overflow automated attendant
- Multilingual support
- Que up call / call back
- On-demand call recording
- IP Faxing (HIPAA Compliant)
- Secure internal instant messaging
- Message notification and escalation
- Electronic prescription refills with automated notifications
- Telemedicine and collaboration
- On-demand screen sharing
- Automated phone system
- Unlimited users
- Cloud-based, secure, and scalable
- Find me follow me for nursing and mobile staffing
- Physician and hospital hotline
- Integration with most hospital PBX systems for interoffice dialing
We've been supporting the country's largest hospitals for 25 years.When you have tools specially designed for the healthcare industry you can control your staffing, better triage the incoming calls and grow your practice or healthcare facility with customizable, scalable, and tailored solutions that only ComTec Cloud knows. With 25 years of experience supporting the country’s largest and most successful healthcare companies, we know what it takes to deliver precision engagement to patients, doctors, and staff so that the overall experience drives satisfaction and efficiency.
Answers to Your Questions
Is your system HIPAA compliant?
Yes! All your patient’s privacy and data will be protected, and the system is compliant with HIPAA standards.
What If we need extra features?
While we created this platform to specifically offer everything a medical office, doctors office, or hospital might need in a VoIP or networking solution, we’re more than happy to customize & tailor it to your organization’s exact needs.